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VerdantHome
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Cleaning

Four ways we work in a home, priced by rooms and condition rather than by guesswork.

Sensitivities

What we change when someone in the house reacts to scent, dust or residue.

Studio

Who turns up, where we work, and what we have written down about the trade.

Start

Book a first visit, ask a question, or read the answers we give most often.

Terms.

Written to be read rather than to be survived. The two that matter most are the cancellation window and the list of work we will not take on.

This site is a design demonstration. Verdant Home is not a trading business, no service can be purchased here, and nothing below forms a contract with anyone. It is written as a real cleaning company's terms would be.

Quotes and prices

Every price follows a walkthrough. A quote is fixed per visit for the scope agreed in writing, and it holds for ninety days. If the condition of the home is materially different from the walkthrough, we would call before starting rather than send a larger invoice afterwards.

Cancellation

Free until 5pm the day before a visit. After that we would charge half the visit, because the team is already scheduled and paid whether or not the door opens. If we cancel on you for any reason other than weather or illness, the next visit is free.

Access and utilities

We need access, power, light and hot water. Move-out cleans in particular fail without them, and a visit that cannot proceed for lack of any of the four counts as a late cancellation. Keys and codes are held under a janitorial bond, numbered rather than labelled with an address, and returned the week a client stops.

What we will not do

  • Mould remediation beyond roughly ten square feet of contaminated area.
  • Carpet and upholstery extraction, and post-construction dust.
  • Pest contamination, hoarding recovery and biohazard.
  • Exterior windows, gutters, roofs, and anything above a two-step ladder.
  • Sanding, scraping or heat-stripping painted surfaces in homes built before 1978.
  • Any product we are not prepared to publish the ingredient list for.

We keep referrals for all of it and will hand them over without being asked twice.

Surfaces and damage

We survey delicate surfaces at the walkthrough and label them in the household file. Natural stone, waxed wood, unlacquered brass and specialty finishes get a pH-neutral alternative or get left alone. If a surface we were not told about is damaged, we would tell you the same day and put it through insurance rather than hope you did not notice.

Breakages happen. Ours are reported before we leave the house. Anything of genuine value is better moved before a deep clean, and we will say so during the walkthrough.

Health and honesty

We are cleaners, not clinicians. Nothing on this site is medical or veterinary advice. We will tell you what we used, at what dilution, on which surfaces and at what time, which is the information a doctor or vet asks for first. We do not claim a home will be allergen-free, sterile, or safe for a specific condition, because no cleaning company can honestly claim any of those.

Payment

Invoiced after the visit, due within seven days. No deposits for recurring work. Move-outs take a deposit because the date is reserved and cannot be resold at short notice.